All our products are handcrafted in small batches in the Philippines.

Candle Care & Safety Guide

Preparation

• Trim the Wick: Before each use, trim the wick to 1/4 inch. Your candle is pre-trimmed and ready for the first burn.

Burning Tips

• Burn to the Edge: For the first burn, let the candle melt fully to the edge of the glass. This helps avoid "tunneling" and ensures an even burn.
• Burn Time: Avoid burning the candle for more than 4 hours at a time.
• Best for Smaller Rooms: Soy wax has a lighter scent throw, making it ideal for smaller spaces.

Safety Precautions

• Never Leave Unattended: Always supervise lit candles and burn them on steady, heat-resistant surfaces.
  Avoid Drafts: Keep the candle away from drafts, fans, and vents to ensure even burning.
• Stop Use with 1/2 Inch of Wax Left: When only 1/2 inch of wax remains, discontinue use. This prevents potential overheating of the container.
  After Use
• Reuse the Jar: Once finished, clean out the jar to repurpose it for storage or decoration!
• Keep Out of Reach: Place lit candles where children and pets can’t access or accidentally knock them over.:

We also offer custom orders to suit your preferences. If you have a specific request for a personalized or private label, please reach out to us directly via instagram or through our contact page.

• Minimum order quantity will apply depending on the specifications of the order.
• Custom orders may require additional processing time and will be confirmed with you before production begins.
• Pricing for custom orders will depend on the specifications of the request. We will provide you with a quote once the details are discussed.

Do you offer discounts for bulk orders?

• Discounts are available for bulk orders, starting with a minimum of 20 pieces per item.
• For bulk orders, please contact us directly to discuss your requirements and receive a customized quote.

You may also check our catalogue for events and giveaways, click here

Request a quote via Instagram Message or through our Contact Page.

Currently we are only shipping within the Philippines, nationwide.

We ship out orders every Monday, Wednesday and Friday.

Shipping Rates and Delivery Times:

Shipping costs are calculated at checkout based on your location and the size/weight of your order.
Estimated delivery times for local orders are typically 3-5 Business days for Metro Manila and 7-10 days for Provincial.

We also offer a pick-up option If you prefer to pick up your order, please arrange for pick-up through GrabExpress or Lalamove or Personal Pick up (Monday to Friday only).

We’re located in BF Homes, Parañaque - Exact pick up address will be sent once order is confirmed

Once your order is ready, you will be notified, and you can coordinate the pick-up with your chosen courier.

For rush orders or same-day pick-up, please contact us directly via Instagram or our Contact Page to confirm availability. We will do our best to accommodate your request.

Thank you for shopping with Tranquil Co. PH. We take pride in delivering high-quality, handcrafted products that bring relaxation to your home. Please take note of the following policy:

No Change of Mind Returns:

We do not accept returns or exchanges for change of mind, so please choose your items carefully before purchasing.

Damaged or Defective Items:

If your product arrives damaged or defective, please contact us immediately with photos of the issue. We will provide a replacement or refund based on the situation.

Refunds:

Refunds are only issued for items that are defective or damaged upon arrival. If approved, a refund will be issued.

Thank you for supporting Tranquil Co. PH. We are committed to ensuring your satisfaction!