Refund policy
Return and Refund Policy
Thank you for shopping with Tranquil Co. PH. We take pride in delivering high-quality, handcrafted products that bring relaxation to your home. Please take note of the following policy:
No Change of Mind Returns:
- We do not accept returns or exchanges for change of mind, so please choose your items carefully before purchasing.
Damaged or Defective Items:
- If your product arrives damaged or defective, please contact us immediately with photos of the issue. We will provide a replacement or refund based on the situation.
Refunds:
- Refunds are only issued for items that are defective or damaged upon arrival. If approved, a refund will be issued.
Thank you for supporting Tranquil Co. PH. We are committed to ensuring your satisfaction!