Refund policy

Return and Refund Policy

Thank you for shopping with Tranquil Co. PH. We take pride in delivering high-quality, handcrafted products that bring relaxation to your home. Please take note of the following policy:

No Change of Mind Returns:

  • We do not accept returns or exchanges for change of mind, so please choose your items carefully before purchasing.

Damaged or Defective Items:

  • If your product arrives damaged or defective, please contact us immediately with photos of the issue. We will provide a replacement or refund based on the situation.

Refunds:

  • Refunds are only issued for items that are defective or damaged upon arrival. If approved, a refund will be issued.

Thank you for supporting Tranquil Co. PH. We are committed to ensuring your satisfaction!